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SHIPPING FEES

Shipping fees are charged according to the following flat rates:

RM7.00 (West Malaysia)
RM15.00 (East Malaysia)


ESTIMATED DELIVERY TIME

Estimated delivery period wiithin 3 - 14 working days subject to stock availability.


WHERE CAN I CHECK MY ORDER TRACKING NUMBER?

We will send an email notification (please check both Inbox / Junk) to your registered email address, with the Tracking Number once your order has been shipped.


WHERE IS YOUR SELF-COLLECT LOCATION?

EYEZ OPTOMETRY
F07, First Floor Atria Shopping Gallery,
Jalan SS 22/23, Damansara Jaya,
47400 Petaling Jaya, Selangor.
ZEISS VISION CENTER
Lot S-243B, 2nd Floor The Gardens Mall,
Lingkaran Syed Putra Utara,
Mid Valley City, 59200, Kuala Lumpur.
ZEISS VISION CENTER
Lot 2.103.00, Level 2, Elite Pavilion,
166, Jalan Bukit Bintang,
55100 Kuala Lumpur.
ZEISS VISION CENTER
G30, Ground Floor, The Spring Shopping Mall,
Persiaran Spring,
93300 Kuching, Sarawak.


MORE DETAILS

  1. We aim to deliver the product(s) to you at the place of delivery requested by you in your order and the delivery time within 3 to 14 working days subject to stock availability otherwise, indicated by us at the time of your order checkout (as updated in the Order Confirmation).
  2. We shall notify you if we expect to be unable to meet our estimated delivery date, but, to the extent permitted by law, we shall not be liable to you for any losses, liabilities, costs, damages, charges or expenses arising out of late delivery.
  3. Please note that it might not be possible for us to deliver to some locations in which event, we will inform you using the contact details that you provide to us when you make your order and arrange for cancellation of the order or delivery to an alternative delivery address.
  4. For shipping, a shipping charge will incur depending on the shipping location stated below:
    West Malaysia – RM7
    East Malaysia – RM15
  5. Self-Collect is available and is FREE of charge. Once your order is ready for collection, we will send you an email notification and simply drop by our designated outlet stated below to pick up your orders between 11am to 8pm Monday to Friday.

    EYEZ OPTOMETRY
    F07, First Floor Atria Shopping Gallery, Jalan SS 22/23, Damansara Jaya, 47400 Petaling Jaya, Selangor.

    ZEISS VISION CENTER
    Lot S-243B, 2nd Floor The Gardens Mall, Lingkaran Syed Putra Utara, Mid Valley City, 59200, Kuala Lumpur.

    ZEISS VISION CENTER
    Lot 2.103.00, Level 2, Elite Pavilion, 166, Jalan Bukit Bintang, 55100 Kuala Lumpur.

    ZEISS VISION CENTER
    G30, Ground Floor, The Spring Shopping Mall, Persiaran Spring, 93300 Kuching, Sarawak.
  6. For International shipping, kindly contact us via email contact[at]eyezgroup.com for special arrangement.